Shipping Policy

At Ribana (Ribana Corp.), we are committed to delivering your order safely, quickly, and reliably. Every order is handled with care to ensure you receive your products in perfect condition.

📦 Order Processing Time
All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
You will receive a confirmation email once your order has been placed.
Once your order has been shipped, you will receive a tracking number via email.

🚚 Shipping Time & Delivery Estimates
We currently ship across the United States.

Standard Delivery (USA): 3–7 business days after dispatch
Express Shipping (if available): 1–3 business days after dispatch

Delivery times may vary depending on your location, weather conditions, or carrier delays.

Shipping Locations
We currently ship within the United States (USA).
We do not ship to PO Boxes or APO/FPO addresses.

💰 Shipping Charges
Standard shipping fees are calculated at checkout.
We may offer free shipping promotions during special campaigns.

📍 Order Tracking
Once your order is shipped, you will receive a tracking number via email so you can follow your delivery status in real time.

⚠️ Delivery Issues
If your package is marked as delivered but not received, please contact us within 7 days.
Ribana Corp. is not responsible for delays caused by couriers, customs, or unforeseen events.
Please ensure your shipping address is correct before placing your order.

🔁 Lost or Damaged Packages
If your order arrives damaged, please contact our support team immediately with photos.
We will investigate and offer a replacement or solution where applicable.

📞 Contact Us
For shipping-related support:
Email: support@ribana.shop
Support Hours: Monday–Saturday